Privacy Policy – Fresh Picked

Effective Date: April 9, 2026

1. Overview

Fresh Picked (“we”, “our”, or “us”) provides an application that uses SMS messaging to authenticate users and secure accounts. We are committed to protecting your privacy and handling your data responsibly.

2. Information We Collect

• Phone number (used for account verification and login)
• Any information you voluntarily provide (such as support inquiries)

We do not collect device data, browsing history, or location data.

3. How We Use Information

• Send one-time passcodes (OTP) via SMS
• Authenticate user identity during login or signup
• Protect accounts from unauthorized access
• Maintain security and prevent fraud

4. SMS Messaging

By using Fresh Picked, you consent to receive SMS messages for authentication purposes, including:

• One-time password (OTP) codes
• Account verification messages
• Security alerts related to your account

Message frequency varies based on login activity. Message and data rates may apply.

5. Opt-In Consent

You opt in to SMS messages when you:

• Enter your phone number into our application
• Request a verification code

No SMS messages are sent without user initiation.

6. Opt-Out Instructions

You may opt out at any time by replying STOP. You may also reply HELP for assistance.

After opting out, you may no longer receive authentication messages, and account access may be limited.

7. Data Sharing

We do not sell or rent your personal data.

We only share phone numbers with:

• SMS delivery providers such as Twilio
• Legal authorities if required by law

8. Data Retention

We retain phone numbers only as long as necessary to provide authentication services or comply with legal obligations.

9. Security

We use reasonable safeguards to protect your data. However, no system is 100% secure.

10. Contact

freshpickedapp@gmail.com

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Terms of Service – Fresh Picked

Effective Date: April 9, 2026

1. Acceptance of Terms

By using Fresh Picked, you agree to these Terms of Service.

2. Service Description

• SMS-based OTP authentication
• Account verification and security services

Messages are delivered via third-party providers such as Twilio.

3. Eligibility

You must be at least 13 years old (or the minimum legal age in your region) to use this service.

4. User Responsibilities

• Provide accurate phone numbers
• Use the service only for lawful purposes
• Not attempt to abuse, automate, or bypass OTP systems

5. SMS Terms

• You consent to receive SMS messages for authentication
• Messages are triggered only by user actions (e.g., login requests)
• Delivery is not guaranteed and depends on carrier networks

6. Prohibited Use

• Use fake or unauthorized phone numbers
• Spam or abuse OTP request systems
• Attempt to reverse engineer or disrupt messaging services
• Use the service for bulk messaging or marketing

7. Termination

We may suspend or terminate access if you violate these Terms or misuse the service.

8. Disclaimer

The service is provided “as is.” We are not responsible for:

• Delayed or undelivered SMS messages
• Carrier filtering or blocking
• Network or device failures

9. Limitation of Liability

We are not liable for any damages resulting from:

• Failed OTP delivery
• Unauthorized account access due to user actions
• Third-party carrier or messaging failures

10. Changes to Terms

We may update these Terms at any time. Continued use of the service means you accept any changes.

11. Contact

freshpickedapp@gmail.com